Ways to Improve your Telehealth Program During COVID-19


 COVID-19 is still a big challenge across the world, but telehealth is playing a significant role in ensuring that healthcare organizations respond better to the needs of patients who may need to be in contact with their doctors regarding the status of their health.

During this pandemic, telehealth is making a positive impact on the healthcare industry and is now used in a variety of ways across the world. But telemedicine can be overwhelming when not leveraged well. However, health care institutes are striving to adapt to the change and learning how to incorporate telehealth better.

Telehealth's Role in the Coronavirus Response 

Telemedicine is becoming accessible every day, and this is not surprising considered that there are a ton of benefits that come with telehealth practices. That said, let's look at some of the roles played by telehealth during the COVID-19 pandemic.

1. More Productivity 

Since telehealth is introduced, healthcare workers such as nurses have been freed from other roles to make them more productive and effective at work. Patients can take some vital sign measurements on their own, such as blood pressure, and the information will be automatically sent to their nurses. Nurses will then check these interpretive signs and act upon them.

The best of all is that healthcare professionals can serve up to three-hundred patients simultaneously because healthcare alerts are programmed into the software. Even more, seasoned healthcare personnel can now provide extra support in an ICU center to supplement other ICU staff from wherever they are located. 

 2. Improvement of Clinical Outcomes 

Telehealth has also improved the clinical outcomes, but that doesn't mean that experienced medical professionals won't make minor mistakes. The truth is that making mistakes is bound to happen because there are a lot of changes every minute.

However, the good news is that telemedicine has measures to ensure that any deterioration is identified early enough. Several studies in the United States have shown that the use of telehealth in ICU centers has reduced the death rate of patients by up to 26 percent 30 percent in the time taken at the ICU, and 15 percent of the patients were discharged from hospital faster than expected. 

 Strengthening the Telehealth Program

 1. Expand Training Programs 

During this pandemic, healthcare organizations have two significant adaptations - first is introducing telehealth within their medical practices. At the same time, they have to expand their training program, so that their healthcare professionals can adapt to the new trend.

Healthcare centers of facilities that did not have telemedicine before the pandemic are facing challenges to adapt to the new trend. However, healthcare organizations can offer telemedicine training to ensure that their employees adapt well to telehealth practices. 

2. Monitoring Feedback and Metrics 

Most healthcare institutions have projections put in place, and it would be best if they regularly track their progress. This will allow them to determine whether their telehealth practices are working or not. Moreover, healthcare organizations can use this to reduce or increase their target numbers accordingly.

Additionally, it would help if you surveyed patients to get their feedback on what they think about the new technology - whether or not it's helping them and if there are specific processes they would love to be changed. This might help you get some solid ideas on how you can improve your telehealth strategy. 

3. Identify Obstacles  

Let's face it - People are best at things they are passionate about. As such, healthcare providers offer top-notch services when they love what they do. While healthcare has all the necessary skills, telehealth is still one of the best branches in medicine.

Additionally, doctors and nurses worldwide should be passion-driven and dedicated to providing the best care for their patients. So, what are the repercussions when healthcare providers are impassive about their telehealth services?

Well, the chances are that there will be a significant decrease in the quality of patient care. Patients tend to get better quickly when proper care is offered to them. When you interact with them socially, their mindset changes for the better, therefore, facilitating their recovery process. Meanwhile, a negative mindset translates to poor overall care, as well as dissatisfaction. 

 4. Get a Master of Science in Healthcare Administration 

Having a Master of Science in Healthcare Administration is a plus in the medical field. This is because you'll have enhanced medical skills suitable to perform telehealth-related roles.

Healthcare is a competitive field, and as such, earning a healthcare leadership role is a no brainier when you've attained a Master's distinction in Healthcare Administration. If you're apathetic about the clinical position in the medical field, then a degree in the healthcare administration could play a significant role in your medical career.

Healthcare is a unique career, which is why they exhibit special attributes, including exceptional responsibilities in the healthcare industry. Because their roles involve a combination of tactical vision and organization leadership, they ensure a skillful collaboration with their stakeholders.

So it would help to enroll in a Master of Science in Healthcare Administration to help sustain the telehealth innovations that has resulted from the COVID-19 pandemic. 

 Overcoming Challenges Related to the Surge in Demand for Telehealth Services

It's everyone's wish that this pandemic comes to an end, but what next after? What should healthcare institutions, and the government do? Governments, healthcare organizations, and interested parties should work together to ensure that the technology developed to curb the pandemic accelerates.

This is because telehealth will still play a significant role even after the pandemic. For example, telemedicine will help reduce the pressure that comes as a result of healthcare shortages. Additionally, telemedicine could help manage the growing elderly population across the world.

It is also important that institutions take measures to ensure that any drawbacks realized from the innovation are addressed appropriately. For example, the government needs to formulate laws that will ensure patients' data is protected and that there's Information Technology security.

It goes without mentioning that healthcare protocols should be revisited to ensure that telehealth or telemedicine is only used when appropriate. Finally, healthcare institutions and the government must make sure that healthcare professionals get adequate training to adapt to the new changes and serve patients better.

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